Privacy Policy

Last Updated: May 14, 2026

Mushtaq Meat Shop (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by us.

This Privacy Policy applies to our website https://mushtaqmeatshop.com and all related services.

1. Information We Collect

We collect the following information when you visit our website, place an order, or contact us:

Name and Username
Phone Number
Email Address
Delivery / Billing Address
Order Details
Payment Information (processed securely through third-party gateways)

2. How We Use Your Information

To process and deliver your orders
To communicate with you regarding orders and deliveries
To improve our services and customer experience
To send important updates and promotional offers (you can unsubscribe anytime)

3. Shipping Policy

We offer delivery across Lahore and selected areas of Punjab. All meat is packed in temperature-controlled packaging to maintain freshness. Delivery charges are shown at checkout.

4. Return / Refund / Replacement Policy

Due to the perishable nature of fresh meat:

You must inform us within 2 hours of receiving the order.
Meat must be untouched and in its original sealed packaging.
We offer replacement only (refunds are generally not provided).

5. Cancellation Policy

You can cancel your order within 30 minutes of placing it. Once the order is prepared or dispatched, cancellation is not possible.

6. Data Sharing

We do not sell your personal data. We may share your information only with trusted service providers for delivery, payment processing, and customer support.

7. Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us.